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Stakeholders
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Specific Issues of concern from Stakeholders
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Communication Methods and Channels
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Frequency of Communication
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Response Method
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Investors
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Operational Performance
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- Company Annual Report, Company Financial Report (Quarterly/Annual)
- Investor Relations on the Company's Website
- Annual Shareholders' Meeting
- Corporate Presentation
- Material Information Announcement on MOPS
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- 1.Spokesperson of the Company: Ellen Kuo (CEO & President)
+886-3-328-4170 ext.1212
- 2.Deputy Spokesperson of the Company: Divisional General Manager - Jing-Feng Lai
+886-3-328-4170 ext.1111
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Regularly / Irregularly or as needed
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To disclose the Company's financial performance and review and analyze operations and information through the stock exchange's website and annual report.
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Regular shareholders' meetings are held to explain operational performance to investors and to answer questions of interest.
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Corporate Governance
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Policy of Dividends
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Employees
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Employee Welfares and Activities
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Quarterly meetings of the Welfare Committee to review the company's employee welfare activities and budget.
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HR – Deputy of
Deputy Divisional General Manager – Mr. Liao
+886-3-328-4170 ext.2302
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Quartey
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To conduct regular meetings of the Welfare Committee for staff to have a clear understanding of the various activities of the Welfare Committee.
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Employee Health Care
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Company's medical office works with hospitals to organize health checkups for employees.
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Biennial
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To conduct regular employee health checkups to help employees keep track of their health conditions.
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Onboarding and Training
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Organizing quarterly training for new employees
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Seasonal
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To assist employees to understand the company and adapt to the company culture
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Training to Management
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Assisting supervisors to familiarize themselves with the relevant business and responsibilities, and to understand the company's business direction.
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Irregularly or as needed
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To organize various executive training courses to nurture manpower and facilitate the career development of company executives.
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Union Meeting
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Employees are encouraged to reflect their views through union representatives at union meetings.
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Seasonal
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To communicate employees' opinions through the labor union, so that employees' opinions can be heard and responded to by the Company.
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Clients / Customers
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Product Quality/Price/Delivery
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Business Review meetings with Clients / Customers
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Project Manager -Mr. Yu +886-3-328-4170 ext.6260
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As Requested
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To propose Proactively solutions to customers' problems and needs.
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Customer Relationship Management
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Customer Satisfaction Survey
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Twice a year
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To understand customers' opinions and satisfaction status, and to respond and improve in a timely manner.
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Supply Chain
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Vendor Pricing, Quality and Continued Stability of Supply
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- Purchasing Contracts
- Supplier Audit
- Supplier Evaluation
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Procurement Dept, Assistant Manager Wu
+886-3-328-4170 ext.2391
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Regularly or as needed
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To require and assist suppliers in quality management to maintain price competitiveness, quality and continuity of supply.
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Supervisory and Authorities for Securities and Financials
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- Operational Performance
- Corporate Governance
- Corporate social Responsibility
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Official Document
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- 1.Spokesperson of the Company: Ellen Kuo (CEO & President)
+886-3-328-4170 ext.1212
- 2.Deputy Spokesperson of the Company: Divisional General Manager - Jing-Feng Lai
+886-3-328-4170 ext.1111
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Irregularly or as needed
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To comply with the requirements of the competent authorities in accordance with the law and to report on a regular basis.
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Compliance with relevant laws and regulations
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Survey, Announcement and/or Seminars
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Irregularly or as needed
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To comply with the requirements of the competent authorities in accordance with the law and to report on a regular basis.
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Community
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Social Welfare and Community Care Efforts
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Organizing charity events, sponsoring community/school activities, emergency assistance
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HR Deputy of –
Deputy Divisional General Manager – Mr. Liao
+886-3-328-4170 ext.2302
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- Blood Donation: At least twice a year
- Sponsor community activities: irregularly or as needed
- Emergency Relief: As needed
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To fulfill our social responsibility by participating in and sponsoring various public welfare activities or providing emergency relief to disadvantaged families.
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